Privacy Policy

Effective Date: 02/05/25

Crimson Heights Behavioral Health LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when you sign up for Goto Texting and receive text messages from us as clients/employees.

1. Information We Collect

When you sign up for Goto Texting, we may collect the following information:

Your name

Your phone number

Your email address (if applicable)

Any information voluntarily provided through text communication

2. How We Use Your Information

We use the collected information to:

Send you text messages regarding our services, updates, schedules and notifications

Respond to your inquiries and support requests

Improve our services and customer experience

Comply with legal requirements

3. Opting Out

You may opt out of receiving text messages from us at any time by replying “STOP” to any message. Upon opting out, you will no longer receive further messages, except for transactional or legally required communications.

4. Data Security

Access Controls:
- Access to personal data is restricted to authorized personnel only, based on role and necessity.
Regular Audits:
- Regular internal audits and reviews are conducted to ensure compliance with data protection policies.
Encryption:
- Data is encrypted during transmission and storage using industry-standard protocols (e.g., SSL/TLS).
Secure Systems and Software:
- Use of secure servers, firewalls, and antivirus software to protect data from unauthorized access and malware.
Employee Training:
- Regular training for employees on data privacy, handling procedures, and recognizing potential security threats.
Data Minimization:
- Collecting only the necessary data required for the specified purposes and limiting the retention period.
Incident Response Plan:
- A defined plan to respond to data breaches, including notifying affected parties and taking corrective measures.