Share the funding source
Choose Medicaid, commercial insurance, DSPD, or private pay on the referral. A best guess is fine.
Eligibility
Who we can serve
- Every Crimson Heights clinic is accepting new autism, behavioral health, mental health, and outpatient therapy referrals immediately.
- Children, teens, and adults from age 2 through adulthood.
- Clinics in Cedar City, Kanab, St. George, and Salem in Utah, and Mesquite, Henderson, Las Vegas, and Logandale in Nevada.
- Medicaid, commercial insurance, DSPD, and private pay are all accepted pathways.
- DSPD supports are a Utah pathway and need an active DSPD service authorization.
- Immediate referral acceptance means intake can begin now; it is not a promise that treatment starts the same day. Assessment, clinical fit, clinician assignment, scheduling, and benefit authorization still determine the treatment start date.
Insurance verification
How benefits are checked
01 02 We verify benefits
Our intake team checks active benefits, network status, and authorization before care begins.
03 We review cost with the family
Intake reviews any expected member cost with the family before services start.
A listed payer is not proof of coverage for one plan or one service. Benefits are verified during intake.
Utah DSPD
DSPD referral steps
01 Confirm DSPD eligibility
The person must be eligible for DSPD in Utah. DSPD manages eligibility and intake.
02 Connect with the support coordinator
The support coordinator helps the family choose Crimson Heights as a provider and requests the service.
03 Get the service authorization
DSPD issues a service authorization for the approved service, units, and dates. Send a copy with the referral.
04 Review fit with our intake team
Our intake team reviews support needs, clinic fit, and capacity with the support coordinator before services begin.
What to attach
Helpful records
- Recent evaluations
- Diagnosis
- IEP or care plan
- Insurance card, front and back
- DSPD service authorization
- Guardianship papers
Fax attachments to (435) 249-7010 or ask our intake team for a secure upload. Do not send records by ordinary email.
Questions
Referral questions
Who can make a referral?
Doctors, therapists, schools, agencies, support coordinators, and families can all refer someone to Crimson Heights.
Does the family need to agree to the referral?
Yes. Only refer when you have authorization to share the person's information, such as a signed release or guardian consent.
What if we are not sure about funding yet?
Choose the closest option on the referral. Our intake team verifies benefits and talks through options with the family.
Where do I send records?
Fax attachments to (435) 249-7010 or ask our intake team for a secure upload. Do not send records by ordinary email.
Which clinics accept referrals?
Every Crimson Heights clinic accepts referrals: Cedar City, Kanab, St. George, Salem, Mesquite, Henderson, Las Vegas, and Logandale.
What if the person is in crisis?
Call 911 for an emergency. Call or text 988 for a mental health crisis. Do not wait on a referral.
If someone is in danger right now, call 911. For a mental health crisis, call or text 988.