Privacy controls

Turn each purpose on or off. Strictly necessary storage keeps the site working and cannot be switched off.

What we never send

  • Names, email addresses, phone numbers, or mailing addresses
  • Diagnoses, symptoms, medications, treatment details, or clinician notes
  • Insurance, member, policy, appointment, or intake identifiers
  • Anything you type into a form, and the destination of any email or phone link

What we commit to

  • Measurement stays off until you allow it, and no tag loads before you decide.
  • Only a fixed allowlist of page, service, location, and button-position labels is ever sent.
  • Declining leaves every page, form, and phone number fully usable.
  • You can change or withdraw this choice at any time from the footer of any page.

Strictly necessary

Keeps the website secure and remembers the privacy choice you make here. These cannot be switched off.

Always active

Necessary for the website you requested; no consent is required and none is implied.

Cookies and storage used (1)
  • crimson_consent

    Crimson Heights (first party)

    Stores your analytics choice, the date, and the policy version.

    Retained 12 months, then you are asked again

Measures which services, locations, and contact paths people use so we can fix confusing pages and staff the right phone lines.

  • Count visits to service and public location pages
  • Measure which calls, emails, and contact links people choose
  • Measure job-application and portal exits by category
  • Diagnose slow, broken, or dead-end pages

Your consent. Declining changes nothing about the care you receive or the features available to you.

Cookies and storage used (2)
  • _ga

    Google Analytics 4

    Distinguishes one browser from another for visit counts.

    Retained up to 24 months (Google default)

  • _ga_TTQVKM0VZ5

    Google Analytics 4

    Maintains session state for this property.

    Retained up to 24 months (Google default)

No choice is recorded yet, so every optional purpose is currently denied.

Coverage and payment

Verify benefits in the right system.

Coverage, authorization, network participation, and personal responsibility vary by person, service, location, and plan. Public payer references are not a guarantee of coverage.

Best for

Coverage, authorization, and payment questions

Start with

General service need and preferred public location

Avoid assuming

That a plan covers a service until benefits are confirmed

Safe next steps

  1. 01

    Call with the general service question and preferred public location.

  2. 02

    Ask which approved secure channel should receive member or plan information.

  3. 03

    Wait for individual benefit and authorization review before relying on coverage, payment, or network assumptions.

Helpful details to have ready

  • General service or program you are asking about
  • Preferred public location
  • Plan name and high-level coverage question
  • Questions about authorization, next steps, and secure submission

Do not send through ordinary email

  • Member IDs, subscriber numbers, or photos of insurance cards
  • Claims history or EOB documents before a secure workflow is confirmed
  • Private medical or behavioral details beyond a high-level orientation question
  • Assumptions that a public payer reference guarantees current coverage